We write (and sign) a Letter of Agreement describing the work to be done, the rights and responsibilities of each party, rates and estimated costs, invoicing policy, projected scheduling, and legal contingencies. You sign the Agreement and send the stipulated deposit (one-third of the estimate).
You send us the manuscript file(s) and supplementary materials. We review them to assess whether they seem to fit your description (on which the Agreement was based) and are reasonably complete, clean, and in suitable form.* We reserve the right to reject material that we feel is not suitable for our company.
* Photocaptions should be cross-indexed. Supplementary materials should be clearly labeled. Scans should be 300 dpi (dots per inch) resolution, or higher.
We proceed to do the work as outlined in the Agreement, maintaining contact with you as agreed and sending the work in progress to you as agreed. You approve each stage of the work before we proceed to the next level. You sign off on the final version before your books are printed and bound.
Your books are shipped to you. We return your originals along with final print files, for your future use.